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King Fahd International Airport

King Fahd International Airport, Main P.O Box 3477, Dammam 31471, Saudi Arabia

Feedback & Inquiries

At KFIA, we strive to provide the best customer experience to all travelers and visitors to our facilities.

In order for us to continue to provide the highest levels of service, we invite you to complete the form below with any feedback or inquiries you may have.

Arrival Procedures & Immigration

Welcome to Dammam and the Eastern Province of Saudi Arabia!


Upon arrival to KFIA, international passengers will need to pass through Immigration / Passport Control.  Generally, passengers are seperated into lines  for “first time arrivals” and “arrivals for return visitors with multi-entry visas”.  There are also “fast lanes” available for expidited service that may be purchased from Tashrefat or one of its affiliates or resellers.


To ensure a smooth arrival, passengers are kindly asked to bear in mind the following information before landing.

— Make sure all your travel documents have been prepared, are in order, and are valid.

— Make sure you bring your National Identity Card when traveling on domestic flights within the Kingdom.

— All nationalities (except citizens of GCC countries and holders of a Saudi Iqama) require obtaining a visa prior to landing in the Kingdom of Saudi Arabia.  However, visitors from a select number of countries may now obtain visas upon arrival. For more information on how to obtain a visa for entry to Saudi Arabia, please visit the visa section of the Saudi Ministry of Foreign Affairs website:

Instructions to prevent COVID-19 infection in Kingdom of Saudi arabia

Kingdom’s government sets preventive, precautionary measures to prevent COVID-19 infection transmission, for more information please visit the following link:


Baggage Claim

Once landing, if you need to reclaim checked baggage, follow the signs for Baggage Claim (one level below the arrival gates). Look for the overhead displays that announce which baggage belt your flight’s luggage will arrive.

Please verify the luggage is indeed yours before you leave the Baggage Claim area. Baggage carts are available for free in the Baggage Claim area for passenger use. Airlines are responsible for handling and processing baggage.

Please contact your airline if you experience any issues.


Airline Baggage Policies Online

Air Canada
American Airlines
Frontier Airlines
Southern Airways (operates out of Signature Flight Support)
Southwest Airlines
United Airlines
Vacation Express


Rental Cars

If you need a rental car, head over to the Ground Transportation Center, where all rental car services are located in one convenient location. To get to the GTC, make your way to the lower level of the B terminal, one level below Baggage Claim, and follow the moving walkways to the rental car facilities.


Ground Transportation Options

Are you ready to hail a cab or pick up your limo or shuttle service? Those are conveniently located on the drive just outside of the B Baggage Claim on the Ground Level. Learn more about these services.

Download Informative PDF

The Arrivals Lobby is located on the second floor of the Terminal Building. It takes about 15 to 30 minutes after the plane has landed to complete all arrival procedures.

Download pdf