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King Fahd International Airport

King Fahd International Airport, Main P.O Box 3477, Dammam 31471, Saudi Arabia

Feedback & Inquiries

At KFIA, we strive to provide the best customer experience to all travelers and visitors to our facilities.

In order for us to continue to provide the highest levels of service, we invite you to complete the form below with any feedback or inquiries you may have.

Visa Requirements

Unless you are from a visa-exempt country (currently the United Arab Emirates, Bahrain, Kuwait, and Oman), it is necessary to have a valid passport (must be valid for at least six months) and to obtain a visa to enter the Kingdom of Saudi Arabia. The cost of applying for a visa can vary depending on the type and duration of the visit. It is advisable to always check with your travel agent or nearest Saudi Embassy before travelling. For official information on how to obtain a visa for entry to Saudi Arabia, please visit the Ministry of Foreign Affairs Visa Services website:

For your convenience, more information is provided below.

Enjaz – Saudi Arabia’s eVisa Service
Eligible individuals or groups who wish to travel to Saudi Arabia may now apply online via Enjaz – Saudi Arabia’s online visa services platform:

Hajj and Umrah Visas
Applicants can visit the Ministry of Hajj and Umrah website or the Absher website of the Ministry of Interior.

Tourism or Special Event Visas
On March 2, 2019, Saudi Arabia announced a new visa category that can be issued to eligible foreign visitors to attend sport, entertainment and business events in the country. More information on obtaining a visa to attend a special event may be found on the Ministry of Foreign Affairs website.

Helpful Links

Enjaz Online Application for Visa from Saudi missions abroad
Enjaz is essentially an online application for a Saudi visa that individuals of certain nationalities must use to apply for visas from Saudi embassies, consulates, or through an approved company.

Hajj and Umrah Visa Application Form

Visa Fee payment service
An online service that may be used to pay the required fees for obtaining a visa

Visa Delegations
Allows business owners to delegate representative offices for follow up with the Saudi mission for work visas

Applicant Data Search
Allows an applicant to find his application and status

Work Visa Delegations (Musaned)
Allows business owners to delegate Musaned contract for work visas for submission to local embassy

Note: All information provided is as of October 1, 2019.


Baggage Claim

Once landing, if you need to reclaim checked baggage, follow the signs for Baggage Claim (one level below the arrival gates). Look for the overhead displays that announce which baggage belt your flight’s luggage will arrive.

Please verify the luggage is indeed yours before you leave the Baggage Claim area. Baggage carts are available for free in the Baggage Claim area for passenger use. Airlines are responsible for handling and processing baggage.

Please contact your airline if you experience any issues.


Airline Baggage Policies Online

Air Canada
American Airlines
Frontier Airlines
Southern Airways (operates out of Signature Flight Support)
Southwest Airlines
United Airlines
Vacation Express


Rental Cars

If you need a rental car, head over to the Ground Transportation Center, where all rental car services are located in one convenient location. To get to the GTC, make your way to the lower level of the B terminal, one level below Baggage Claim, and follow the moving walkways to the rental car facilities.


Ground Transportation Options

Are you ready to hail a cab or pick up your limo or shuttle service? Those are conveniently located on the drive just outside of the B Baggage Claim on the Ground Level. Learn more about these services.

Download Informative PDF

The Arrivals Lobby is located on the second floor of the Terminal Building. It takes about 15 to 30 minutes after the plane has landed to complete all arrival procedures.

Download pdf