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Special Assistance
KFIA is committed to making the facility as easy to use as possible for people with disabilities and special needs. It’s barrier-free, with wheelchair accessibility to most areas of the airport. The following information is provided to assist travelers with disabilities in planning their trip:
To ensure a smooth travel journey, let your airline know your requirements 48 hours in advance of travel. If you are not sure of the available services, you may ask your travel agent or airline representative to inform you with the best way to meet your special needs.
Services offered at KFIA include: wheelchair services, canes and or crutches, mobile cranes, and assistance for visually or hearing impaired passengers.
passengers with disabilities must consult the airline’s policy of shipping wheelchairs and the types of airport transfers.
Baggage Claim
Once landing, if you need to reclaim checked baggage, follow the signs for Baggage Claim (one level below the arrival gates). Look for the overhead displays that announce which baggage belt your flight’s luggage will arrive.
Please verify the luggage is indeed yours before you leave the Baggage Claim area. Baggage carts are available for free in the Baggage Claim area for passenger use. Airlines are responsible for handling and processing baggage.
Please contact your airline if you experience any issues.
Airline Baggage Policies Online
Air Canada
Allegiant
American Airlines
Delta
Frontier Airlines
Southern Airways (operates out of Signature Flight Support)
Southwest Airlines
United Airlines
Vacation Express
Rental Cars
If you need a rental car, head over to the Ground Transportation Center, where all rental car services are located in one convenient location. To get to the GTC, make your way to the lower level of the B terminal, one level below Baggage Claim, and follow the moving walkways to the rental car facilities.
Ground Transportation Options
Are you ready to hail a cab or pick up your limo or shuttle service? Those are conveniently located on the drive just outside of the B Baggage Claim on the Ground Level. Learn more about these services.
Download Informative PDF
The Arrivals Lobby is located on the second floor of the Terminal Building. It takes about 15 to 30 minutes after the plane has landed to complete all arrival procedures.
